Class Policies and Procedures

The fee for one session of classes provides for the following (unless otherwise specified).:

  • Instruction during your class time.
  • Studio practice time during business hours (to be used by the end of your session).
  • A storage shelf for your work and supplies, to be cleaned off BEFORE glaze week during your session.
  • Firing allotment for pieces made for class.
  • ONLY introductory classes may include some clay and a tool kit if stated in the class description.


Cancellations and Session Changes

6-8 week classes:  Cancellations and session changes are permitted up to 14 days prior to the start of the session.  Due to the limited number of spaces available in each class, students who must cancel from 14 to 7 days prior to the start of a session will be given a credit towards a future class.  No refunds are permitted on cancellations less than 7 days prior to the start of the session.  We reserve the right to cancel or merge any of our classes based on enrollment.  All students that may be affected by these changes will be notified, and those students will have the right to cancel their registration for a full refund, or receive a credit for the next class session.

Make-up Policy

Queen City Clay is not responsible for changes in students’ personal schedules or illnesses.  All students should attend one class per week on the day and time they are registered for to ensure that they keep up with the sequential material covered in class.  Most classes may not be made up.  If a class must be missed, students should check in with their instructor about what they will miss and use their free studio time to practice and catch up if needed.  No private makeup classes, refunds, or credits for class will be given for missed classes.  Private lessons are available at $75 per hour.

End of Session Policies

We will announce when registration is open for the following session during class (usually around week 2-3).  If you do not plan on re-registering your instructor will advise you on firing and picking up your final pieces.  The last week for working in wet clay is week 7 for 8 week classes.  This includes trimming.  The last week of each session is reserved for glazing.  Non-returning students must clear off their shelves by the Sunday before glaze week (end of week 7).  You will not need your shelf at this point since all of your pieces will be somewhere in the firing process.  You can take any leftover clay, tools, and personal items home.  Any work or personal items found on shelves of students who have not re-registered for class before Monday of glaze week will become property of the studio to be recycled or thrown away as we re-assign shelves to new incoming students.