Equipment Repair

At Queen City Clay, we know how important it is to keep your studio running smoothly. That’s why we offer friendly, reliable repair and maintenance services for most ceramic equipment, including but not limited to:

 

  • Kiln evaluation and repairs.
  • Pottery wheel maintenance and repair.
  • Slab roller re-wiring and/or re-callibration

Our team stays especially busy during the school year, but we’ll always do our best to take care of your repair as quickly as we can. To get started, just reach out to Beth for an initial evaluation or to schedule a service.

If possible, please have the make, model, and serial number of your equipment handy—this helps us find the right parts and get you back to creating in no time.

Service Calls

 

QCC can do a service call to your home or school if you need us to look at any of your equipment.  Wheels, kilns, slab rollers…

Service calls are $150 for the first hour, $75 for each additional hour.  Please give us as much detail as you can before we come out, including the make, model, and serial number so we can bring the parts we think we’ll need to service your equipment.  That will save us time and save you money!

We also do service calls for annual maintenance to keep all of your equipment running smoothly and prolong it’s life.  Ask about our equipment maintenance program.

Contact us to schedule a service call.  Check out our General Maintenance guidelines below.

General Maintenence

Kiln Maintenence

 

Kilns Need…

  • Safety checks
  • Cleaning
  • Parts Replacement

If your are taking good care of your kiln, a normal schedule would be..

Computer Kilns

  • Kiln wash and vacuum- every 3 firings
  • Replace Thermocouple- every 6 months
  • Replace Elements & Relays- every 2 years

Manual Kilns

  • Kiln wash and vacuum- every 3 firings
  • Replace Elements- every 2 years

Wheel Maintenance

We will inspect wheels for possible power cord, belt, busing, or pedal problems.  Most wheels only need minor repairs and adjustments, but maintenance should be performed on them at least once a year.

Slab Rollers

Most slab rollers will need lubrication and possible cable tightening or restringing.

Pug Mills

Safety and electrical inspection every year, as well as lubrication and cleaning.