One Day Clay
Team Building
Parties
Pottery Painting
Cancellation Policies
One Day Classes
This includes one-time classes such as Adult Open Wheel, Family Open Wheel, and Family Handbuilding. Six sign-ups are necessary for the program to run. If your session will not run for any reason, we will call you by 1 pm the day before the class. Prepayment is required. No refunds are permitted within 48 hours in advance of your class. Class may be rescheduled once if 48 hours notice is given. Minimum age for Family Open Wheel is 8 years old. Children under 12 must be accompanied by an adult. Minimum age for Adult Open Wheel is 18.
Special Events
If you have booked a private party with our Special Events Coordinator and need to cancel your event you must speak with a member of the Queen City Clay Staff, phone messages and emails will not be accepted. The deposit is refundable up to 7 business days prior to your event. If the event is cancelled within 7 business days the deposit will not be refunded.
In the event of inclement weather or other emergencies that cause Queen City Clay to close the studio, the primary contact person will be made aware and arrangements will be made to reschedule. If the studio is open, the event will go on as planned.