Kids Class &

Art Camp FAQ’s

Frequently Asked Questions for Classes

Can I cancel my class and receive a refund?

Yes, we can cancel a class and issue a refund up to 1 week before the class starts. We also offer class credit for a future class or camp.

If my student has to miss a day will you prorate the class?

We can not prorate classes if your student isn’t able to attend all classes. We do try to accommodate students who will miss a class by offering a make-up with another existing class. If you need to discuss a cancellation, credit or refund for a kids class please e-mail Jess.

Where are you located?
2760 Highland Ave., Norwood, OH 45212. Make sure to type Norwood or 45212 into your GPS. We’re not the only Highland Ave. in Cincinnati!

Parking & Pick-up
How does pickup and drop-off work?
For the first day of class we ask parents to come in when dropping off their student to at the studio back door. For the remainder of the class session, students 8 and up may be dropped off, carline style to the studio back door to enter on their own. At the end of class, parents are welcome to come in and pick-up from class. Older students and teens may meet parents outside after class is dismissed. See map below for more direction.

When should we arrive for class?
Students can arrive up to 10 minutes before class begins. Instructors will be around setting up for class and greeting students.

What happens at during class?

In our studio we provide a unique space, equipment and class instruction for kids and adults to learn the fundamentals of clay and the ceramic arts. By encouraging creativity and experimentation, students will enhance gross and fine motor skills, sharpen observational skills, improve self-confidence and learn from their journey in art.

When can I see what my child created in class?
Students may take drawings, color pages and sketches home throughout the class. On the last day of class, all student works will go home.

What should my child bring with them to class?
All materials are provided. Our studio is not completely air conditioned. We suggest students bring a water bottle with them.

What should my child wear?
While clay will wash out, we cannot guarantee that paint will wash out of clothing. Please have your children dress in clothes that they can create in! Hair ties for longer hair are highly recommended for students in pottery wheel or painting classes.

Do you have a COVID-19 policy?
We are not currently requiring masks in the building for our vaccinated customers. QCC will continue to follow CDC guidelines and recommendations. Our policies may change based on CDC updates and the level of infection in the area. Any issues involving COVID-19 will be handled on a case-by-case basis with these factors in mind.

What is your behavior policy?

Queen City Clay is a diverse and open community of artists and educators. All students are expected to act respectfully, responsibly and safe in our facility. Respecting other students, instructors, materials, artworks and self.

Students who display disrespectful behavior will be given warnings asked to stop. Multiple violations may result in a phone call to a parent/guardian. Intentional disrespectful behavior may result in dismissal from class.

Do you take Ohio ACE funds?

Queen City Clay is now a Qualified Educational Service Provider for the Ohio ACE! https://www.aceohio.org/

Students who are participating in the program can use their class receipt for reimbursement through the Merit system. All receipts should be sent through email after classes/ camps are purchased online. If you need a copy of your receipt, please email Jess. Reimbursement only applies to classes and camps, not before/after care.

Frequently Asked Questions for Camp

Can I cancel my camps and receive a refund?

Please note that most camps will fill quickly. There is a $15 cancellation fee that will be charged for each camp cancellation. If you cancel two or more weeks in advance (before the camp your child is signed up for) you will receive a full refund minus the $15 cancellation per camp. If cancellation occurs less than two weeks prior to their camp you will not receive a refund or a credit. If cancellation occurs less than two weeks prior due to illness or an emergency you will receive a credit. Switching to a different camp with open spots is an option with no fee. If you need to switch to a different camp please, e-mail Jess.

Where are you located?
2760 Highland Ave., Norwood, OH 45212. Make sure to type Norwood or 45212 into your GPS. We’re not the only Highland Ave. in Cincinnati!

Parking & Pick-up
How does pickup and drop-off work?
For the first day of camp we ask parents to come in when dropping off their student to at the studio back door.* For the remainder of camp, students may be dropped off, carline style to the studio back door. See map below for more direction.

When does camp begin and end?
Before Care 8:30-10am
Morning Session 10am-12:30 pm

Lunch 12:30-1:30pm (Bring your own, for all-day campers)

Afternoon Session 1:30pm-4pm
After Care 4pm-5:30pm

What if my child is signed up for both a morning and afternoon camp?
If your camper is staying all day, we’ll have lunch during the hour break in between the morning and afternoon sessions. All day campers should pack a lunch and a water bottle.

What happens at camp?

When can I see what my child created at camp?
Students may take drawings, color pages and sketches home throughout the week. On the last day of camp, we will hold a Camp Art Show 20 minutes before camp ends (12:10pm and 3:40pm) to showcase all student work. Adults are invited to come to our lower level classroom to see artwork and help package to take home. An invitation to the show will be sent out the week of camp.

What should my child bring with them to camp?
Single session campers will need to pack a snack and water bottle/drink for camp. Snack time is at 11:15 am for the morning session and 2:45pm for the afternoon session. Please make sure your child had breakfast or lunch and is ready to create!

Full day campers should bring a water bottle and lunch.

What is your behavior policy?

What if my child will need to take medication during camp?

If your camper has prescription medications that will be administered while at camp, please download a Medication Administration Form, which will need to be completed in part by a prescribing medical professional. (This includes Epi Pens, inhalers and over-the-counter drugs). The form will need to be filled out and brought with the camper (and their medication) when coming to camp. This form is kept with the camper’s medication as verification for administration of noted prescriptions.

Do you take Ohio ACE funds?

Queen City Clay is now a Qualified Educational Service Provider for the Ohio ACE! https://www.aceohio.org/