May 1, 2025
No. We suggest you arrange that with a fellow participant in the class ahead of time.
May 1, 2025
Occasionally, we have a lot going on at the studio and parking is an issue. If you cannot find a space to park in the QCC lot, additional parking is available next door at the Matlock Electric facility or across the street at the Cohen Recycling...
May 1, 2025
Occasionally, an open enrollment event you signed up for must be cancelled due to low enrollment or other reasons like severe weather. Every effort will be made to notify participants well in advance. Your options will be: 1. Refund or 2. Switch to a different...
May 1, 2025
If the Queen City Clay studio is open, the event will go on as planned. Studio closure info is on the QCC website or social media. Most up-to-date closures will be on our social media accounts, @queencityclay, or you can call the studio. If you feel unsafe driving to QCC in the event of inclement weather, we may be able to reschedule on a case by case basis. Email Kelly Johnson. If the studio is closing due to weather and we must cancel your event, we will attempt to reach you via...
May 1, 2025
For PRIVATE EVENTS (wheel, hand building, individual lesson, and pottery painting) If you have booked a private party with our Special Events Coordinator and need to cancel your event you must speak with a member of the Queen City Clay Staff, phone messages and emails will not be accepted. Full payment is due 14 business days prior to the event. Payment is refundable up to 7 business days prior to your event. Events cancelled within 7 business days of event date will not be refunded. Individual spots cancelled within 7 business days of the event date will also not be refunded. By that time, Instructors and materials have already been obligated for the number of participants requested. For OPEN ENROLLMENT events like open wheel/hand building: No refunds are permitted within 48 hours in advance of your class. Class may be rescheduled once if 48 hours notice is given. Please Read the Cancellation Policies:...
